Product Support

All bug reports and enhancement requests should be sent by email to info@j3ltd.com

Bugs

It is possible that the bug produces an error message with a stack trace. If not, the shell window used to launch the Wizard may contain a stack trace.

Should you have come across a bug, we at product support would be grateful if you could supply us with the following:

JDatabase Wizard version number and build number. This can be found in the "Help/About" box of the Wizard.
Operating System
DBMS name and version used
JDK version used
JDBC driver & version used
A brief explanation of the bug
Steps needed to reproduce the bug
A copy of the project file may be asked for, if this becomes necessary, so please keep a copy
A stack trace of the error, if any is available.

Enhancement Requests

Should a feature of the Wizard cause you unnecessary frustration, please let us know the following:

A brief explanation of what you are trying to do
How you would like the Wizard to do this more effectively for you